This Privacy Policy explains how rezeki77 collects, uses, stores, discloses, and protects the personal data of users who access or register on the rezeki77 platform at rezeki77.club. We are committed to handling your information responsibly and in accordance with applicable data protection standards.
Summary: rezeki77 collects only the personal data necessary to operate a licensed gaming platform, verify your identity, process your transactions, and keep your account secure. We do not sell your personal data to third parties. This policy explains your rights and our obligations clearly.
rezeki77 ("we," "us," "our") is the operator of the online gaming platform accessible at rezeki77.club. In the course of providing gaming, payment, account management, and customer support services to registered users ("you," "your"), rezeki77 necessarily collects and processes personal data.
This Privacy Policy governs the collection, use, storage, disclosure, and protection of that personal data. It applies to all users of the Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who contact rezeki77 for support or other purposes.
By registering an account or continuing to use the rezeki77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
rezeki77 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad or passport number, photograph | Registration; KYC verification |
| Contact Data | Malaysian mobile phone number, email address, mailing address | Registration; account updates |
| Financial Data | Payment method details (e-wallet account references, bank account details), transaction history, deposit and withdrawal records | Deposit and withdrawal processing |
| Account Data | Username, account ID, login timestamps, balance history, bonus status, VIP tier | Ongoing platform use |
| Gameplay Data | Games played, bet amounts, wagering history, session durations, game outcomes | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Automatic collection on site access |
| Usage Data | Pages visited, features used, navigation paths, referral source, session length | Automatic collection via cookies and analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | When you contact support |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, cooling-off periods, problem gambling referrals | When you use responsible gaming tools |
rezeki77 collects personal data directly from you when you: register an Account; complete KYC identity verification; make a deposit or withdrawal; contact customer support; participate in a promotion; or update your account profile settings.
When you access the rezeki77 Platform, our servers and analytics systems automatically collect Technical Data and Usage Data via cookies, server logs, and similar tracking technologies. This data is collected regardless of whether you are a registered user or a visitor browsing without an account.
rezeki77 may receive personal data about you from third parties, including: payment processors (to verify transaction status and detect fraudulent activity); KYC verification service providers (to confirm identity and age); fraud detection services; and, where applicable, licensing authority compliance databases.
rezeki77 processes your personal data only for clearly defined purposes and on a recognised legal basis for each processing activity:
rezeki77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
We share data with third-party service providers who assist us in operating the Platform, including: payment processors and e-wallet operators (Touch n Go, Boost, GrabPay, and banking partners); KYC and identity verification providers; game content providers (for the purpose of game delivery and responsible gaming compliance); cloud hosting and infrastructure providers; customer support software providers; and analytics and fraud detection services. All such providers are contractually obligated to process your data solely for the purposes of delivering services to rezeki77, and are prohibited from using it for their own purposes.
rezeki77 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or our gaming licence conditions. This includes disclosures related to AML investigations, tax compliance, and fraud reporting obligations.
In the event of a merger, acquisition, or sale of all or part of the rezeki77 business, personal data held by the Platform may form part of the transferred assets. Users will be notified of any such transfer and any material change to the privacy arrangements applicable to their data.
Some of rezeki77's service providers — including game content providers, cloud infrastructure providers, and analytics platforms — operate servers or processing facilities outside Malaysia. Where your personal data is transferred to jurisdictions outside Malaysia, rezeki77 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections afforded under Malaysian data protection requirements. These safeguards may include contractual data processing agreements and standard contractual clauses. Where we rely on such transfers, they are conducted on a need-to-process basis only.
rezeki77 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or our gaming licence conditions. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with rezeki77's data disposal procedures.
The rezeki77 Platform uses cookies, pixel tags, and similar technologies to enable core Platform functionality, maintain your authenticated session, remember your preferences, detect fraud, and collect anonymised usage analytics. Cookies fall into the following categories on the rezeki77 Platform:
You may control non-essential cookies through your browser settings. Disabling all cookies may impair the functionality of the rezeki77 Platform, including your ability to remain logged in or access your account balance correctly. For most Malaysian users, the default browser settings on Chrome, Safari, or the rezeki77 native app are appropriate and do not require adjustment.
Subject to applicable law and certain exceptions necessary to maintain rezeki77's legal and licensing obligations, you have the following rights in respect of your personal data held by rezeki77:
To exercise any of the above rights, contact the rezeki77 data team via the email address provided in Section 14. We will respond to verified requests within 30 days, and may request additional information to verify your identity before processing your request.
21+ Only. The rezeki77 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will promptly suspend the relevant Account, void all associated transactions, and delete or anonymise the relevant personal data. If you believe a minor has registered on the Platform, please contact us immediately via the support details in Section 14.
rezeki77 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we hold. These measures include:
Notwithstanding these measures, no internet transmission or electronic storage system is entirely secure. rezeki77 cannot guarantee absolute security but commits to maintaining and reviewing its security posture in response to evolving threats. In the event of a data breach that poses a risk to your rights, rezeki77 will notify affected users in accordance with applicable legal requirements.
The rezeki77 Platform does not contain links to external third-party websites for general navigation purposes. However, certain game content delivered through the Platform's game lobby is hosted by third-party game providers who operate their own privacy and data practices. These providers process limited technical data necessary to deliver game content to your session. rezeki77 selects game providers who operate under recognised gaming licence conditions that include data protection obligations. rezeki77 is not responsible for the privacy practices of third-party game providers beyond the contractual data processing obligations we impose on them.
rezeki77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. Where changes are material, we will notify registered Account holders by email or via a prominent notice on the Platform prior to the changes taking effect. The "Last updated" date at the top of this page indicates when the current version was published. Continued use of the Platform after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should cease using the Platform and may close your Account in accordance with the Terms & Conditions.
For any questions, complaints, or requests relating to this Privacy Policy or your personal data held by rezeki77, please contact our data team via 24/7 live chat support on the Platform, or by email at:
support@rezeki77.club
Please note this email address is provided for reference as plain text only. Include your registered username, the nature of your request, and sufficient detail to allow us to identify and action your request. We will acknowledge receipt within two (2) business days and respond fully within thirty (30) days.
A plain-language summary of the six most important points from the rezeki77 Privacy Policy. These cards do not replace the full legal text above.
rezeki77 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate and improve the platform and comply with our licensing obligations.
All data transmitted between your device and rezeki77 servers is protected by 256-bit SSL/TLS encryption — the same standard used by Malaysian online banking platforms like Maybank2u and CIMB Clicks.
You have the right to access, correct, restrict, or delete the personal data rezeki77 holds about you, subject to legal and licensing retention obligations. Submit a request via support and we'll respond within 30 days.
Identity and age verification is mandatory under rezeki77's international gaming licence. KYC documents are stored with restricted access and retained only for the minimum period required by applicable AML obligations.
rezeki77 uses cookies only for session management, security, and anonymised analytics. We do not use advertising cookies or share browsing data with ad networks. Non-essential cookies can be managed via your browser settings.
Data is not kept indefinitely. Active account data is retained for five years after closure; transaction records for seven years; support communications for three years. After that, data is securely deleted or anonymised.
More pages that matter for your rezeki77 account and experience. Strictly for adults aged 21 and above.
Read the full user agreement governing your rezeki77 account, including bonus rules, withdrawal terms, and prohibited conduct.
Set deposit limits, activate a cooling-off period, or initiate self-exclusion from your account settings — immediately effective.
Quick answers on account security, KYC requirements, payment processing, and data requests on the rezeki77 platform.
Access your rezeki77 account over our SSL-encrypted connection. 256-bit encryption protects your credentials on every login.
rezeki77 is strictly for users aged 21 and above. All accounts are subject to KYC age verification. Malaysian players are responsible for compliance with applicable local laws.